Privacy Policy & Terms of Service

01 Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, request a proposal, subscribe to updates, or apply for a role through our Training Academy. This may include your name, company, job title, email address, phone number, and the details of your project or inquiry.

We also collect certain information automatically when you visit our website, including your IP address, browser type, device information, pages viewed, and referring URLs, typically through cookies and similar technologies.

02 How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested proposals, quotes, or project information
• Deliver and administer our services, including project management, engineering, permitting, and training programs
• Communicate with you about your project, account, or Training Academy enrollment
• Improve our website, services, and internal operations
• Comply with legal, regulatory, and contractual obligations, including those tied to grant-funded projects

03 Sharing & Disclosure

We do not sell your personal information. We may share information with:

• Service providers who support our operations (e.g., hosting, email delivery, scheduling tools), under confidentiality obligations
• Project partners such as utilities, municipalities, contractors, or funding agencies, where necessary to deliver a project you've engaged us on
• Legal or regulatory authorities, when required by law, subpoena, or to protect our rights and the safety of others

04 Cookies & Tracking Technologies

Our website uses cookies and similar technologies to remember preferences, understand how visitors use our site, and improve performance. You can control or disable cookies through your browser settings; doing so may affect certain site functionality.

05 Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

06 Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including any period required to meet legal, accounting, or contractual obligations tied to project and grant documentation.

07 Your Rights & Choices

Depending on your location, you may have the right to access, correct, or request deletion of your personal information, or to opt out of certain communications. To exercise any of these rights, contact us using the information below.

08 Children's Privacy

Our website and services are directed at businesses and professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

09 Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes take effect constitutes acceptance of the updated policy.

01 Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree, please do not use this website. These terms apply to all visitors and users of redlinecommunications.net.

02 Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party. You may not attempt to gain unauthorized access to any part of the website, its servers, or any connected network.

03 Our Services

Content on this website — including descriptions of project management, planning, permitting and design, grant planning, and Training Academy services — is provided for general informational purposes only. It does not constitute a proposal, quote, or binding offer. The specific scope, terms, and pricing of any engagement are governed exclusively by a separate signed agreement or statement of work between RedLine Communications and the client.

04 Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of RedLine Communications or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

05 Disclaimer of Warranties

This website and its content are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to accuracy, completeness, or fitness for a particular purpose. We do not warrant that the website will be uninterrupted or error-free.

06 Limitation of Liability

To the fullest extent permitted by law, RedLine Communications shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of this website. Liability arising from a specific service engagement is governed exclusively by the applicable signed agreement.

07 Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any linked sites, and inclusion of a link does not imply endorsement.

08 Governing Law

These Terms of Service are governed by the laws of the State of Washington, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Pierce County, Washington.

09 Changes to These Terms

We may revise these Terms of Service at any time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the website after changes take effect constitutes acceptance of the updated terms.